Management Case Study - Final - 919 Words

Mgmt 362 Final Case Study Fact Finding #1 Beginning with the first meeting that was attending by Fester, he was rude to everyone while giving his opinion on the† high level of mediocrity† when it came to team ideas. Incivility refers to rudeness, lack of regard for one another, and the violation of workplace norms for mutual respect (Hellriegel amp; Slocum pg. 225) Recommendations #1 Because Dr. Jerrold did not confer with Knowlton when he decided to add Fester to the team, Knowlton suffered from role conflict and ambiguity because of the expectations Jerrold wanted. Knowlton to take the responsibility for the behavior of Fester’s, but not having the opportunity to participate in the decision to bring Fester to the team†¦show more content†¦Jerrold should have had some type of dialogue with Knowlton letting him know that he was considering Fester for another project. This would have demonstrated effective communication that would have allowed for constructive feedback. Fact Finding #3 Relationship behavior includes two-way communication, listening, encouraging, involving followers in decision making, and giving emotional support (Hellriegel amp; Slocum pg. 304). Dr. Jerrold, as a leader, did not provide this for his project heads or his subordinates. Recommendations #3 Knowlton had the perception that Dr. Jerrold had no consideration for anyone, but Fester. Because of this perception, it led Knowlton to resign. While there was no verbal communication, Knowlton notified Jerrold through a letter. This letter was distorting the real reason Knowlton left. Knowlton felt that he had to continuously lie to Jerrold so that he would not figure out the true meaning of his resignation. Once Jerrold received the letter, he should have been able to read through the noise. He should have known that Knowlton was an exceptional employee and that something more serious was going on. Jerrold should have changed his language routine in order to identify that Knowlton was disturbed with Fester. Jerrold should have called Knowlton in for a meeting and reassured him that what he was thinking, feeling, and believedShow MoreRelatedTime Management Case Study Final954 Words   |  4 PagesTIME MANAGEMENT MANAGEMENT CASE STUDY FINAL (Q1)There is never enough time in the day. There are so many things to be done. We all live extremely busy lives with kids sports practice, time to exercise, fix dinner, and work all day long†¦..our days are so packed most of the time it is difficult to get anything extra done or worked in. In order to be organized and effective, we must practice and plan time management. With time management, we are able to use it as a skill or process of planning in orderRead MoreCase Study : Management Final Project3357 Words   |  14 PagesManagement Final Project For my research project, I am selecting a company that I am very familiar with. 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